SAN FERNANDO CITY, La Union, Oct. 20 (PIA) — The Regional Development Council of region 1 called on all government offices and private institutions to adhere to the standards of quality and productive delivery of services in a move to provide the people with the best public service they deserve.
“Productivity and quality improvement should be everyone’s commitment,” said National Economic and Development Authority (NEDA) Director Leonardo N. Quitos, Jr., also chairperson of the Regional Productivity Committee during the opening program of the National Quality and Productivity Improvement Month in the region held here recently.
According to Quitos, the Ilocos Region is focusing on various productivity and quality milestones to include provision of technical assistance for the establishment of ISO quality management system, citing the Bureau of Fisheries and Aquatic Resources, the Don Mariano Marcos Memorial State University and other government agencies and institutions which has initiated productivity interventions.
A productivity improvement scorecard and labeling was also conducted in various regional line agencies, including local government units and the 5S audit for the province of Pangasinan.
Quitos said that these activities consistently satisfy customer’s expectations, thereby allowing organizations to level up productivity and quality using the productivity and quality tools and techniques that is most appropriate to their organizational situation and culture.
According to NEDA-1 Information Officer John F. Gagucas, Dir. Quitos commended the Department of Trade and Industry, the Department of Science and Technology, and the city government of San Fernando for having an ISO certification for their quality management systems.
The cities of Vigan in Ilocos Sur and Alaminos in Pangasinan were also recognized for implementing productive and quality practices in their areas.
For Vigan City, the balance scorecard is being adapted to measure their performance in providing services to their constituents focusing on working efficiently at reduced costs and immediate response to citizen’s requests.
In attaining good governance, Alaminos City implemented the Integrated Information System (One-System-One Government) which involves the development of various information systems to facilitate decision-making processes on various issues besetting the city.
These initiatives support President Benigno Aquino III’s vision of good governance and transparency. (JCR-PIA 1 La Union with reports from NEDA-1)